Get Personalized Recommendations at the Infopoint Museums & Castles in Bavaria
Located in the heart of Munich, the Infopoint for Museums & Palaces in Bavaria serves as a cultural vantage point for everyone visiting the city. Discover the impressive diversity of Bavaria's 1,300 museums and palaces and get recommendations for your next trip.
Glimpse into Munich's rich history at the Munich Imperial Castle exhibition. Housed in the spaces of the historic vaulted cellar, the Imperial Castle Museum is located right underneath the Infopoint.
What We Provide:
- A place of refuge and calm contemplation in the centre of Munich, just a 2-minute walk from Marienplatz
- Expert advice on Bavarian museums
- A shop offering tickets for castles, books, and souvenirs
- The exhibition Munich Imperial Castle located in a Gothic vault.
- Inspiration for your next excursion
- Brochures for museums, exhibitions, and events
Highlights
Welcome to the Infopoint!
Code of Conduct
The Infopoint provides ample room, offering groups and individuals space to retreat or meet up. We ask visitors to be considerate of one another.
We recommend that individuals experiencing cold symptoms wear a medical face mask.
Groups
Groups of all ages are welcome!
We are able to accommodate guided tour groups of up to approximately 25 people. Guest guides are encouraged to reach out to the Infopoint team for more detailed and up-to-date information.
Dogs Are Allowed
Well-behaved dogs are allowed on the upper level of the Infopoint, provided they are kept on a leash.
With the exception of service animals, no dogs are permitted in the lower level exhibition hall.
Opening hours and address
Infopoint Museums & Palaces in Bavaria
Alter Hof 1
80331 Munich
Opening hours:
Monday - Saturday 10 am - 6 pm, closed on Sundays and public holidays
+49 (0) 89 210140-50
infopoint(at)museen-in-bayern.de (opens your email program)
Visitor Information
Free Admission
Admission is free for everyone.
Location
The Infopoint Museums & Palaces in Bavaria is located at Alter Hof, in the centre of the city, near Marienplatz.
Infopoint Museums & Palaces in Bavaria
Alter Hof 1
80331 Munich
Public Transportation
The nearest public transport stop is "Marienplatz" (all S-Bahn lines, U 3 and U 6), click here for the MVV timetable (external link, opens in a new window).
Accessibility
Access via Lift
You can get to the Infopoint Museums & Castles in Bavaria via an eight-step external staircase or an external lift. To use the latter, you will need a key. Simply ring the bell at the Infopoint letterbox on the ground floor by the stairs and the Infopoint team will help you with everything else.
Once you have reached the Infopoint on the mezzanine floor, the following indoor lifts are available to the exhibition Munich Imperial Castle in the basement:
- a closed lift (freely accessible to all) to the first basement level
- an indoor lift from the first to the second basement level (needs a key that can be borrowed from the Infopoint team)
Tactile (Floor) Guidance System
A floor guidance system for blind and visually impaired persons has been installed at the Infopoint (ground floor).
Tactile handrail signs on the eight-step external staircase lead "to the Infopoint". Once in the entrance area, the tactile floor guidance system starts behind the vestibule with a truncated dome and floor guidelines. The first turn to the left leads to the information desk, where someone from the Infopoint team will be available to answer questions. Continue straight ahead through a double door into the corridor, where three paths open:
- left "to the exhibition Munich Imperial Castle" via a U-shaped staircase with a half landing running in the opposite direction
- straight ahead to the lower exhibition level via a closed lift
- right to the accessible toilet (access with Euro WC key)
In the Kaiserburg Munich exhibition area, floor guidelines have not yet been implemented.
Restrooms
An accessible restroom on the mezzanine level of the Infopoint can be accessed with a Euro WC key (available to borrow at the front desk).
Local Public Transport
The nearest public transport stop is "Marienplatz" (all S-Bahn lines, U 3 and U 6).
The Münchner Verkehrsgesellschaft (MVG) provides information for passengers with reduced mobility on their MVG service page (external link, opens in a new window) (see also: the accessible MVV network map (external link, opens in a new window)). The MVG Zoom (external link, opens in a new window) service shows the current status of lifts and escalators in Munich.
Parking
The nearest multi-story car park is at the Bayerische Staatsoper (Operngarage (external link, opens in a new window), Max-Joseph-Platz 4, 80539 Munich). The nearest disabled parking spaces (external link, opens in a new window) are located in Burgstrasse, 80331 Munich.
Further Wheelchair-Accessible Information
On wheelmap.org (external link, opens in a new window) you can find (more) wheelchair accessible places in the area.
